Terms of Service

These terms govern your use of our cleaning services. Please read them carefully.

Last updated: January 1, 2025

Service Agreement

By using Gigreg Cleaning services, you agree to:

  • Provide accurate information when booking services
  • Ensure safe access to your property for our cleaning team
  • Secure or remove valuable and fragile items before cleaning
  • Provide necessary supplies if requested (keys, parking, etc.)
  • Pay for services according to agreed terms

Booking and Cancellation

Booking:

  • Services must be booked in advance
  • Confirmation will be provided within 24 hours
  • Special requests should be communicated during booking

Cancellation:

  • 24-hour notice required for cancellations
  • Late cancellations may incur fees
  • Rescheduling is subject to availability

Payment Terms

  • Payment is due upon completion of service
  • We accept cash, credit cards, and electronic transfers
  • Prices are subject to change with 30 days notice
  • Additional charges may apply for extra services
  • Late payment fees may apply to overdue accounts

Liability and Insurance

Gigreg Cleaning is fully insured and bonded. However:

  • We are not responsible for pre-existing damage
  • Valuable items should be secured before cleaning
  • Any damage claims must be reported within 24 hours
  • Our liability is limited to the cost of the cleaning service
  • We maintain comprehensive insurance coverage

Service Standards

We are committed to providing high-quality cleaning services:

  • Professional, trained, and background-checked staff
  • Eco-friendly cleaning products and methods
  • Quality assurance and satisfaction guarantee
  • Respect for your property and privacy
  • Prompt and reliable service delivery

Termination

Either party may terminate services:

  • With reasonable notice for recurring services
  • Immediately for breach of terms
  • For safety concerns or inappropriate behavior
  • Outstanding payments must be settled upon termination

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: info@gigregcleaning.com

Phone: (437) 430-0344

Address: 42 Brookhaven Dr, North York, ON M6M 4N7